Refund Policy
Effective date: September 9, 2026 Here's how refunds work at Enhancing Your World — simply and fairly. WHEN YOU GET A CASH (CARD) REFUND - Appointments you paid for by card and cancel with at least 24 hours' notice: full refund to your original payment method. - Services we cancel or cannot deliver (for example a center closure or provider emergency): full refund, always, or a credit if you prefer. - Partial refunds may be issued at staff discretion (for example if a session was cut short). - Card refunds are processed through Stripe and usually appear on your statement within 5–10 business days. WHEN YOU GET A PACKAGE CREDIT INSTEAD - Sessions paid with a package credit are refunded as a restored credit — the session goes back onto your package balance, ready to rebook. Package credits are not converted to cash. - Late cancellations or no-shows may forfeit the credit, per the Cancellation Policy. PACKAGES & GIFT CARDS - Unused, unexpired packages: within 14 days of purchase, we'll refund the unused portion to your card. After 14 days, unused sessions can be transferred to another person or exchanged for other services of equal value. - Gift cards are not redeemable for cash except where required by law. MEMBERSHIPS - Membership fees for a billing period already started are not refunded — your benefits simply continue until the period ends after you cancel. - If we ever bill you in error, we will refund the mistaken charge in full, promptly. RETAIL PRODUCTS - Unopened products can be returned within 30 days for a full refund; opened wellness products can be exchanged where hygiene allows. HOW TO REQUEST A REFUND Ask at the front desk, reply to any receipt email, or write to chris@enhancingyourworld.com with your name and appointment date. Approved card refunds are issued to the original payment method; credit restores appear on your package balance immediately.
Version 1